People in a hurry can cause a lot of damage.
Too many agents rush clients into a decision, or pressure or manipulate just to get the thing done.
It’s bullying and it’s abusive, and it’s completely absolutely unnecessary.
People looking for houses are in different head spaces. Some are not even ready – they’re looking at every neighborhood and price range, trying to figure out what they even want.
Others are desperate and overwhelmed because their life circumstance changed – maybe they suddenly became wheelchair bound or changed careers or their house burned down – and they need a new place quickly.
Some are excitedly searching for their first family home, others are struggling with the painful process of downsizing and are selling their last home for the last time.
What’s deeply meaningful to me is joining them in the journey. I’m a counselor at heart, and care very much about what people are going through.
It’s vital to give them the space and time to go through it at their pace, whatever stage they’re at.
It’s not a popular approach. It’s slow, takes lots of time and patience, and requires sincerely caring about others. Agents interested in a quick close don’t have time for that.
It’s never been about the money to me though. (Good thing – otherwise I’d have long quit by now!) It’s always been about connecting with people.
So it’s deeply satisfying then when they’re not only happy with what they buy, and benefit from owning the property, but they come back. They enjoyed knowing me and working with me, and we connected. Years later, they remember and I get another chance to connect.
That’s when I glimpse their life story as it unfolds. And it’s beautiful.
I get to glimpse precious moments behind closed doors, and it’s awesome.
It’s deeply encouraging too.
In the beginning, I wondered where my next client would come from. It’s not like hairdressing where I’d see clients every couple of months. They’re regulars. People don’t buy houses every year. They return and can become regulars, but it takes a long time.
Now, three, four, and five years later, people are calling me back. I feel so honored by that, and not because they give me work. (Though I do appreciate that!)
The thrill for me is making those relationships, which are far more important than any address.