Once upon a time my sellers suffered a break-in. Things were stolen.
Guess who is the first person accused in such a situation?
After all, they have keys and access. Maybe the agent left the door open; maybe they didn’t watch a potential buyer as they toured through the house. Maybe someone got a hold of the keys that shouldn’t have. It’s a logical conclusion, and the agent would have little luck disproving any of it.
Luckily, I had invested in a lock box. They’re not mandatory, but I wish they would be. Because I had taken this step to protect the property, I was not held responsible for the items stolen. I did everything I could to protect my client.
The story could have ended differently.
Imagine an agent showing a property without a lockbox. Even if it were someone else’s listing, if something goes wrong, the showing agent could be accused of theft, trespassing, and other avoidable things just because some agent wanted to save themselves a few bucks.
TIP: Risking your reputation, the reputation of your peers,
and the safety of your clients
is the stupidest way to save a piddly $130.
A lockbox is only as good as its lock, though.
It may be tempting for people to come back when the Realtor isn’t around and take another look at the house. We can’t control where buyers go after showings.
If a broker uses the same four-digit code on every single lockbox on every single one of their listings for example, how secure is that? It doesn’t take much for a buyer to peek over an agent’s shoulder and clue in. Even these four-digit coded lockboxes aren’t that secure.
That’s why I’m thrilled about the Real Estate Board’s new Bluetooth-operated lockboxes.
First, to access the lock, an agent must make an appointment to see the listing, and I confirm.
When they show up and open the lockbox, I immediately get an email saying that so-and-so from ABC Realty has entered the property.
I always know when someone is there and I always get a notification.
The best part is that it locks them out.
They can’t re-enter the property repeatedly, and no one can sneak back in later without an appointment without being noticed.
These new lockboxes are ultra-secure and only cost $130.
It’s a small price to pay for protection of self and others.
Tina Plett, Sutton Group-Kilkenny Real Estate