Once upon a time my sellers suffered a break-in. Things were stolen.
Guess who is the first person accused in such a situation?
After all, they have keys and access. Maybe the agent left the door open; maybe they didn’t watch a potential buyer as they toured through the house. Maybe someone got a hold of the keys that shouldn’t have. It’s a logical conclusion, and the agent would have little luck disproving any of it.
Luckily, I had invested in a lock box. They’re not mandatory, but I wish they would be. Because I had taken this step to protect the property, I was not held responsible for the items stolen. I did everything I could to protect my client.
The story could have ended differently.
Imagine an agent showing a property without a lockbox. Even if it were someone else’s listing, if something goes wrong, the showing agent could be accused of theft, trespassing, and other avoidable things just because some agent wanted to save themselves a few bucks.
TIP: Risking your reputation, the reputation of your peers,
and the safety of your clients
is the stupidest way to save a piddly $130.
A lockbox is only as good as its lock, though.
It may be tempting for people to come back when the Realtor isn’t around and take another look at the house. We can’t control where buyers go after showings.
If a broker uses the same four-digit code on every single lockbox on every single one of their listings for example, how secure is that? It doesn’t take much for a buyer to peek over an agent’s shoulder and clue in. Even these four-digit coded lockboxes aren’t that secure.
That’s why I’m thrilled about the Real Estate Board’s new Bluetooth-operated lockboxes.
First, to access the lock, an agent must make an appointment to see the listing, and I confirm.
When they show up and open the lockbox, I immediately get an email saying that so-and-so from ABC Realty has entered the property.
I always know when someone is there and I always get a notification.
The best part is that it locks them out.
They can’t re-enter the property repeatedly, and no one can sneak back in later without an appointment without being noticed.
These new lockboxes are ultra-secure and only cost $130.
It’s a small price to pay for protection of self and others.
Tina Plett, Sutton Group-Kilkenny Real Estate
We reserve the right to refuse service.
We reserve the right to choose if we want to work with you. We reserve the right to terminate a business agreement.
We, Tina Plett and Eniko Crozier, are service oriented at heart and we have been known to go the extra mile and serve our clients beyond their expectations. We delight in pleasing our clients. We are consistent. We strive to be on time. We invest ourselves emotionally, mentally, physically and FINANCIALLY to obtain the objectives of our clients.
We are passionate about what we do and deliberate and strategic in how we do it.
We offer to work seven days a week and we can do that because we are respectful to each other and we take turns giving each other a day off and time off when needed. Eniko has her day off on Tuesday. Tina has her day off on Wednesday.
When you meet with one of us for a seller consultation or a buyer consultation we will tell you more about the services we offer.
So why this bold Opening statement?
We respect ourselves and we want to be treated with respect. We have no interest in abusive relationships even in business. The commissions we receive from a sale are not worth losing our integrity or self respect. We will not tolerate abuse in any form.
Our time is valuable. Our spouses and children sacrifice time with us so that we can Serve you.
We have no interest in being a tour guide. We are real estate professionals. Give us one good reason why we should spend our evenings and weekends with you driving around looking at houses unless we are the ones getting paid. How would you feel if you put in 40 hrs of work and then find out that someone else got the paycheck?
So let us save you some time. If you want to list your house and want us to lie about it having been a grow op, then don’t call us. We refuse your business. If you want to go shopping for houses with five different real estate agents so that you can go every night of the week with someone else, then don’t call us. We will refuse your business. If you want $600,000. for your property after we have shown you proof that the market stats show that it is worth $180,000. then we refuse your business.
If you think I am exaggerating to make a point you are mistaken. If you think we are out of line to draw these boundaries for our business then we are not a good fit to work together.
We may request to meet with you before we show you a house. We may ask to see your identification. We may ask you for a pre approval letter from your mortgage broker before we start showing you houses.
Working with a real estate professional should be a mutual decision. The seller or buyer should not allow themselves to be bullied into doing business with an agent. The agent need not feel obligated to take all business opportunities.
Some opportunities that have come our way have been out of our area of expertise. For example, we decline commercial listings. We decline condo listings. We are happy to refer you to a competent agent who is qualified to work in these fields.
However, we can’t wait to hit the road and come over if you are asking us to list a rural property. We will list and sell in Steinbach and Winnipeg and everywhere in between.
We specialize in residential resale homes and have experience in new home sales.
In conlusion, we want to enjoy our work. We want to be safe. Your jobsite may require steel toe boots and hard hats. Our safety is in three words. No thank you.